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{"id":3005,"date":"2024-04-19T21:16:09","date_gmt":"2024-04-19T15:46:09","guid":{"rendered":"https:\/\/www.pearltreehotels.com\/?page_id=3005"},"modified":"2024-04-19T21:16:09","modified_gmt":"2024-04-19T15:46:09","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/www.pearltreehotels.com\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"

Cancellation and Refund Policy<\/h1>\n

Personal Booking Cancellation Policy:<\/strong><\/h5>\n
    \n
  1. 0-15 days of Check-in:<\/strong>\u00a0If you cancel your personal booking within 0-15 days of your scheduled check-in date, 100% of the booking amount will be charged.<\/li>\n
  2. 16-30 days of Check-in:<\/strong>\u00a0Cancellations made between 16-30 days before the check-in date will incur a charge of 50% of the booking amount.<\/li>\n<\/ol>\n
    Group Booking Cancellation Policy:<\/strong><\/h5>\n
      \n
    1. No Show:<\/strong>\u00a0In case of a no-show for a group booking, 100% of the booking amount will be charged.<\/li>\n
    2. 7-15 days prior to arrival:<\/strong>\u00a0Cancellations made for group bookings between 7-15 days prior to the arrival date will result in a charge of 100% of the total bill amount.<\/li>\n
    3. 15-21 days prior to arrival:<\/strong>\u00a0If a group booking is canceled between 15-21 days before the scheduled arrival date, 50% of the total bill amount will be charged.<\/li>\n<\/ol>\n
      Refund Process:<\/strong><\/h5>\n
        \n
      • Refunds for eligible cancellations will be processed within 7-10 business working days from the date of cancellation.<\/li>\n<\/ul>\n

        Please note that these policies are in place to ensure fairness to all guests and to manage our booking availability effectively. We appreciate your understanding and cooperation.<\/p>\n

        If you have any questions or require further assistance, please feel free to contact our team directly.<\/p>\n

        Thank you for choosing us!<\/p>\n<\/div><\/div>